Message server is not coming up during Executionphase of upgrade

[former_member138885]

Dear All,

We are upgrading our SAP R/3 4.7 to ECC 6 EHP7. O/S is AIX 6.1 and database is Db2 9.1 FP10.

Got below error message during Execution phase.

When I check for the process list, found that message server is in stopped status.

ri3pa043:os2adm 8> sapcontrol -nr 00 -function GetProcessList

11.09.2015 03:08:23

GetProcessList

OK

name, description, dispstatus, textstatus, starttime, elapsedtime, pid

msg_server, MessageServer, GRAY, Stopped, , , 8519718

disp+work, Dispatcher, GREEN, Running, 2015 09 10 11:59:08, 15:09:15, 20316396

gwrd, Gateway, GREEN, Running, 2015 09 10 11:59:09, 15:09:14, 8519720

Here is the log from dev_ms

---------------------------------------------------

trc file: "dev_ms.new", trc level: 1, release: "741"

---------------------------------------------------

[Thr 01] Thu Sep 10 00:20:33 2015

[Thr 01] SAP_RELEASE = 741

[Thr 01] compatibility level = 0

[Thr 01] Server state INIT

[Thr 01] WLM Tag 'OS2/MSG' successfully set for this process

[Thr 01] MsSSetTrcLog: trc logging active, max size = 52428800 bytes

[Thr 01] * SWITCH TRC-RESOLUTION from 1 TO 1

systemid   324 (IBM RS/6000 with AIX)

relno      7410

patchlevel 0

patchno    43

intno      20020600

make       multithreaded, Unicode, 64 bit, optimized

pid        23462050

[Thr 01] Thu Sep 10 00:20:33 2015

[Thr 01] ***LOG Q01=> MsSInit, MSStart (Msg Server 123462050) [msxxserv.c   2456]

[Thr 01] SigISetDefaultAction : default handling for signal SIGCHLD

[Thr 01] load acl file = /usr/sap/OS2/SYS/global/ms_acl_info

[Thr 01] MsGetOwnIpAddr: my host addresses are :

[Thr 01]   1 : [146.89.3.27] ri3pa043 (HOSTNAME)

[Thr 01]   2 : [127.0.0.1] loopback (LOCALHOST)

[Thr 01]   3 : [146.89.169.27] ri3pa043-bkup (NILIST)

[Thr 01] MsHttpInit: full qualified hostname = ri3pa043

[Thr 01] HTTP logging is switch off

[Thr 01] set HTTP state to LISTEN

[Thr 01] *** HTTP port 8100 state LISTEN ***

[Thr 01] *** I listen to port 3600 (3600) ***

[Thr 01] *** I listen to internal port 3900 (3900) ***

[Thr 01] *** HTTP port 8100 state LISTEN ***

[Thr 01] CUSTOMER KEY: >K0613056038<

[Thr 01] compatibility level = 0

[Thr 01] build version=741.2014.06.27

[Thr 01] read logon groups from previously stored file OS2_msg_server_adtl_storage

[Thr 01] Server state ACTIVE

[Thr 01] Thu Sep 10 00:20:39 2015

[Thr 01] LOGIN: ri3pa043_OS2_00 [127.0.0.1] (DIA UPD ENQ BTC UP2 )

[Thr 01] Thu Sep 10 02:17:43 2015

[Thr 01] LOGOUT: ri3pa043_OS2_00 [146.89.3.27] (DIA UPD ENQ BTC UP2 )

[Thr 01] Thu Sep 10 02:18:38 2015

[Thr 01] LOGIN: ri3pa043_OS2_00 [127.0.0.1] (DIA UPD ENQ BTC UP2 )

[Thr 01] Thu Sep 10 03:40:24 2015

[Thr 01] LOGOUT: ri3pa043_OS2_00 [146.89.3.27] (DIA UPD ENQ BTC UP2 )

[Thr 01] Thu Sep 10 03:42:09 2015

[Thr 01] LOGIN: ri3pa043_OS2_00 [127.0.0.1] (DIA UPD ENQ BTC UP2 )

[Thr 01] Thu Sep 10 03:44:56 2015

[Thr 01] LOGOUT: ri3pa043_OS2_00 [146.89.3.27] (DIA UPD ENQ BTC UP2 )

[Thr 01] Thu Sep 10 03:45:48 2015

[Thr 01] LOGIN: ri3pa043_OS2_00 [127.0.0.1] (DIA UPD ENQ BTC UP2 )

[Thr 01] Thu Sep 10 04:12:13 2015

[Thr 01] LOGOUT: ri3pa043_OS2_00 [146.89.3.27] (DIA UPD ENQ BTC UP2 )

[Thr 01] Thu Sep 10 04:13:10 2015

[Thr 01] LOGIN: ri3pa043_OS2_00 [127.0.0.1] (DIA UPD ENQ BTC UP2 )

[Thr 01] Thu Sep 10 04:15:22 2015

[Thr 01] LOGOUT: ri3pa043_OS2_00 [146.89.3.27] (DIA UPD ENQ BTC UP2 )

[Thr 01] Thu Sep 10 04:16:15 2015

[Thr 01] LOGIN: ri3pa043_OS2_00 [127.0.0.1] (DIA UPD ENQ BTC UP2 )

[Thr 01] Thu Sep 10 04:18:37 2015

[Thr 01] LOGOUT: ri3pa043_OS2_00 [146.89.3.27] (DIA UPD ENQ BTC UP2 )

[Thr 01] Thu Sep 10 04:19:30 2015

[Thr 01] LOGIN: ri3pa043_OS2_00 [127.0.0.1] (DIA UPD ENQ BTC UP2 )

[Thr 01] Thu Sep 10 04:44:51 2015

[Thr 01] LOGOUT: ri3pa043_OS2_00 [146.89.3.27] (DIA UPD ENQ BTC UP2 )

[Thr 01] Thu Sep 10 04:45:42 2015

[Thr 01] LOGIN: ri3pa043_OS2_00 [127.0.0.1] (DIA UPD ENQ BTC UP2 )

[Thr 01] Thu Sep 10 04:54:13 2015

[Thr 01] LOGOUT: ri3pa043_OS2_00 [146.89.3.27] (DIA UPD ENQ BTC UP2 )

[Thr 01] Thu Sep 10 04:55:06 2015

[Thr 01] LOGIN: ri3pa043_OS2_00 [127.0.0.1] (DIA UPD ENQ BTC UP2 )

[Thr 01] Thu Sep 10 04:59:29 2015

[Thr 01] LOGOUT: ri3pa043_OS2_00 [146.89.3.27] (DIA UPD ENQ BTC UP2 )

[Thr 01] Thu Sep 10 05:00:21 2015

[Thr 01] LOGIN: ri3pa043_OS2_00 [127.0.0.1] (DIA UPD ENQ BTC UP2 )

[Thr 01] Thu Sep 10 05:05:04 2015

[Thr 01] LOGOUT: ri3pa043_OS2_00 [146.89.3.27] (DIA UPD ENQ BTC UP2 )

[Thr 01] Thu Sep 10 05:05:56 2015

[Thr 01] LOGIN: ri3pa043_OS2_00 [127.0.0.1] (DIA UPD ENQ BTC UP2 )

[Thr 01] Thu Sep 10 05:19:26 2015

[Thr 01] LOGOUT: ri3pa043_OS2_00 [146.89.3.27] (DIA UPD ENQ BTC UP2 )

[Thr 01] Thu Sep 10 05:20:19 2015

[Thr 01] LOGIN: ri3pa043_OS2_00 [127.0.0.1] (DIA UPD ENQ BTC UP2 )

[Thr 01] Thu Sep 10 08:37:05 2015

[Thr 01] LOGOUT: ri3pa043_OS2_00 [146.89.3.27] (DIA UPD ENQ BTC UP2 )

[Thr 01] Thu Sep 10 08:37:58 2015

[Thr 01] LOGIN: ri3pa043_OS2_00 [127.0.0.1] (DIA UPD ENQ BTC UP2 )

[Thr 01] Thu Sep 10 11:14:48 2015

[Thr 01] LOGOUT: ri3pa043_OS2_00 [146.89.3.27] (DIA UPD ENQ BTC UP2 )

[Thr 01] Thu Sep 10 11:15:42 2015

[Thr 01] LOGIN: ri3pa043_OS2_00 [127.0.0.1] (DIA UPD ENQ BTC UP2 )

[Thr 01] Thu Sep 10 12:06:31 2015

[Thr 01] *** ERROR => MsSCheckConnections: no response from client C0 (127.0.0.1) after 300 secs received [msxxserv.c   4311]

[Thr 01] *** ERROR => MsSCheckConnections: disconnect now [127.0.0.1] [msxxserv.c   4315]

Can someone pls. help me to resolve the issue?

Thanks,

Vinay

[former_member138885 · Accepted solution]

Issue resolved after copying db6 client related files(db2jcc_license_cu.jar, db2jcc4.jar, db2jcc.jar & folder db6_clidriver) from /usr/sap/OS2/DVEBMGS00/exe to /sapmnt/OS2/exe/uc/rs6000_64.

Thanks RB for your quick response.

[former_member184544]

Common Vinay you cant expect people to spoon feed here .An SAP System will not work without ASCS.

[former_member184544]

Message Server ASCS has nothing to do with DB

[Reagan]

The message server should now be part of the ASCS which will have its own system number. Check if the MS is running under that system number.

Also check if the SAP is running.

[former_member138885]

Hello RB,

Thanks for the quick response. SAP is running, I am able to open the system from GUI as well but upgrade is not moving further.

Can u pls. guide me how to identify the system number for ASCS instance?

Thanks,

Vinay

[Reagan]

Identifying the system number is a very basic task. You can identify the ASCS number by checking its profile and also from the directory name ASCS<NN> located under /usr/sap/OS2. If SAP is running then your issue appears too be something else. Check the logs in the upgrade directory.

[former_member138885]

I am sorry...My system is ABAP only so there no ASCS instance found.

[Reagan]

I very well read your initial thread before replying and I know it is just an ABAP stack.

For systems based on newer Netweaver releases there is separate ASCS for ABAP systems.

[former_member138885]

ohh..ok, thanks for the detailed explanation. But I do not see any ASCS<NN> folder under /usr/sap/<SID>.

[former_member138885]

By the way Upgrade completed successfully, I do not see any ASCS instance in the system.