cannot start j2ee system

[former_member211727]

Hi All,

When I give startsap command to start the j2ee system...I am getting the below error

sidadm> startsap

Checking SID Database

------------------------------

Unhandled exception

Type=Segmentation error vmState=0x00060000

J9Generic_Signal_Number=00000004 Signal_Number=0000000b Error_Value=00000000 Signal_Code=00000033

Handler1=09001000A077CB80 Handler2=09001000A0774C68

R0=0000000000000000 R1=0FFFFFFFFFFFC2A0 R2=0000000000000000 R3=0000000000000010

R4=000000000000000B R5=09000000062B3C38 R6=000000011181FEA3 R7=000000011181FE98

R8=000000011181FEA0 R9=0000000000000000 R10=00000000000000AD R11=09000000062CA1D8

R12=0900000001655594 R13=000000011000F7E0 R14=000000011181FE28 R15=00000001104E1100

R16=0000000110D73AD0 R17=0000000111886038 R18=09001000A07803A8 R19=09001000A0783758

R20=0000000111886018 R21=000000011181FEC0 R22=00000001104E1180 R23=0000000000060000

R24=0000000000000000 R25=0000000000000000 R26=0000000000000000 R27=090000000678E030

R28=0000000000000000 R29=07000000002AEE40 R30=000000000000000B R31=0000000000000010

IAR=09000000062CA1D8 LR=0000000110543F64 MSR=A00000000000D032 CTR=09000000062CA1D8

CR=4282282420000000 FPSCR=8202200000000000 XER=2000000082022000

FPR0 3fe8000000000000 (f: 0.000000, d: 7.500000e-01)

FPR1 0000000000000000 (f: 0.000000, d: 0.000000e+00)

FPR2 3fe8000000000000 (f: 0.000000, d: 7.500000e-01)

FPR3 4530000000000000 (f: 0.000000, d: 1.934281e+25)

FPR4 4330000000400000 (f: 4194304.000000, d: 4.503600e+15)

FPR5 3fd6666666666666 (f: 1717986944.000000, d: 3.500000e-01)

FPR6 3ff0000000000000 (f: 0.000000, d: 1.000000e+00)

FPR7 0000000000000000 (f: 0.000000, d: 0.000000e+00)

FPR8 0000000000000000 (f: 0.000000, d: 0.000000e+00)

FPR9 0000000000000000 (f: 0.000000, d: 0.000000e+00)

FPR10 0000000000000000 (f: 0.000000, d: 0.000000e+00)

FPR11 4026000000000000 (f: 0.000000, d: 1.100000e+01)

FPR12 3fe8000000000000 (f: 0.000000, d: 7.500000e-01)

FPR13 4020800000000000 (f: 0.000000, d: 8.250000e+00)

FPR14 0000000000000000 (f: 0.000000, d: 0.000000e+00)

FPR15 0000000000000000 (f: 0.000000, d: 0.000000e+00)

FPR16 0000000000000000 (f: 0.000000, d: 0.000000e+00)

FPR17 0000000000000000 (f: 0.000000, d: 0.000000e+00)

FPR18 0000000000000000 (f: 0.000000, d: 0.000000e+00)

FPR19 0000000000000000 (f: 0.000000, d: 0.000000e+00)

FPR20 0000000000000000 (f: 0.000000, d: 0.000000e+00)

FPR21 0000000000000000 (f: 0.000000, d: 0.000000e+00)

FPR22 0000000000000000 (f: 0.000000, d: 0.000000e+00)

FPR23 0000000000000000 (f: 0.000000, d: 0.000000e+00)

FPR24 0000000000000000 (f: 0.000000, d: 0.000000e+00)

FPR25 0000000000000000 (f: 0.000000, d: 0.000000e+00)

FPR26 0000000000000000 (f: 0.000000, d: 0.000000e+00)

FPR27 0000000000000000 (f: 0.000000, d: 0.000000e+00)

FPR28 0000000000000000 (f: 0.000000, d: 0.000000e+00)

FPR29 0000000000000000 (f: 0.000000, d: 0.000000e+00)

FPR30 0000000000000000 (f: 0.000000, d: 0.000000e+00)

FPR31 0000000000000000 (f: 0.000000, d: 0.000000e+00)

Module=/usr/java14_64/jre/bin/libj9jit23.so

Module_base_address=090000000629A000

Target=2_30_20070919_13979_BHdSMr (AIX 6.1)

CPU=ppc64 (12 logical CPUs) (0xf0000000 RAM)

JVMDUMP006I Processing Dump Event "gpf", detail "" - Please Wait.

JVMDUMP007I JVM Requesting System Dump using '/home/sidadm/core.20150909.203809.20971694.dmp'

JVMDUMP010I System Dump written to /home/sidadm/core.20150909.203809.20971694.dmp

JVMDUMP007I JVM Requesting Snap Dump using '/home/sidadm/Snap0002.20150909.203809.20971694.trc'

JVMDUMP010I Snap Dump written to /home/sidadm/Snap0002.20150909.203809.20971694.trc

JVMDUMP007I JVM Requesting Java Dump using '/home/sidadm/javacore.20150909.203809.20971694.txt'

JVMDUMP012E Error in Java Dump: /home/sidadm/javacore.20150909.203809.20971694.txt

JVMDUMP013I Processed Dump Event "gpf", detail "".

J2EE Database is not available via  test

See logfile JdbcCon.log

What does this mean?? Please help me in resolving the issue.

Thanks in Advance!!

[Former Member]

Hi,

Please restart the system from OS level and login as ord<SID>, start the listner and then start the oracle database. Then login as a <SID>adm then execute the command startsap all.

Hope it will helpful.

Regards,

Patan Thavaheer.

[Former Member]

Just try to shutdown and restart your DB as well. After restarting DB if any errors it will show up.

Then try to start SAP system.

Just check with sapcontrol command which process is grayed out.

sapcontrol -nr <nn>  -function J2EEGetProcessList

This will clearly give you picture which phase dispatcher and server processes are stuck.

Kind Regards,

Harish Desai

[Former Member]

Start analysis with SAP KBA 1703496 - J2EE engine startup fails due to virtual memory crashing with segmentation error exception. What is the SAP product and release you are using. Can you start this instance successfully before? If yes what changes were made in the system?

[Former Member]

hi Rahul,

Is your DB up and running. If not do start, also do a clean stop for the System including DB & J2ee.

Then do a cleanipc . Remove all shared memory and any defunct oracle or SAP process.

And start the DB afterwards.

Also do check if your able to connect to your DB using either Configtool or VA.

And also do paste the sapstart.log too.

Regards,

Ram

[Former Member]

hi Rahul

yo have to check the database maybe it could be down or damaged also you have to check next log to find more clues

/usr/sap/sidadm/jdbcCon.log

best regards

[JPReyes]

J2EE Database is not available via  test
See logfile JdbcCon.log

That means the DB is not up and running or the J2EE cannot connect to db for some reason. Read or post the contents of the JdbcCon.log as suggested on the error message.

Regards, Juan

[former_member211727]

Hi Juan,

The DB is running. I can see the ora processes running. There is no information in the JdbcCon.log.

Please see below the contents of the log:

sidadm> cat JdbcCon.log

Start: Wed Sep 09 22:40:09 GMT 2015

End of file.

The first couple of lines in the error indicate "segmentation error". Do you think it is related to AIX or Java version installed in the system?

Kindly suggest.

Thank You.