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Paid, Per Incident Support

Former Member
0 Kudos

Hi,

Does SAP, for the Advantage Database Server, offer paid, per incident support?  Is so how does one initiate a request for this?

Thank you,

CPGood

Accepted Solutions (1)

Accepted Solutions (1)

chrisfranz
Advisor
Advisor
0 Kudos

Unfortunately we do not have per incident support for Advantage. SAP Partners can sign up for an annual support plan which includes phone support.

Solutions for many common Advantage problems can be found in our knowledge base at http://devzone.advantagedatabase.com

Chris Franz

Partner Advisor

Former Member
0 Kudos

Hi Chris,

Just the person I have been trying to reach for weeks!  I have been trying to follow your May 27, 2009 article on Setting up an AIS Connection.  I am stumped and it is becoming such an urgent issue that I am willing to pay for help.  I'm trying to crawl before I can walk and I'm at this point trying to make a connection with an Advantage database on a remote server by using Advantage Data Architect.  The ticket I started can be found at:

If you could please help me where I have stumbled I would be so humbly appreciative.

Thank you,

CPGood

Answers (0)