"User authentication failed" when connecting with Visual Administrator

[Former Member]

Hello,

I am having trouble making a connection to my local J2EE Engine using the Visual Administrator (VA).

I open the VA interface and create a new connection. The default User Name is "Administrator". I put in "localhost" for host, "50004" for port and leave the Transport Layer selection to "Default".

When I try to connect this way I get the following message:

User authentication failed

Next I went into Start|Settings|Control Panel|Users and Passwords and saw that there were several ids created by the Developer Workplace (DW) installation. The ids that I see are: j2eadm,sapadmin,sapinstall and SAPServiceJ2E

I checked all of them to see what groups they're members of and they're all at least members of "Administrators" group.

There are also 3 new groups that must have been created by the DW installation: SAP_J2E_GlobalAdmin, SAP_J2E_LocalAdmin and SAP_LocalAdmin.

The j2eadm id belonged to all 3 new sap groups so I changed its password to something I'd remember and then changed the connection to use that login.

When I tried to connect thru VA using this id and the new password I still get the "User authentication failed" error message.

Can anyone please tell me what I'm doing wrong?

Thanks in advance for any help.

David.

[former_member185954 · Accepted solution]

Hi,

During the installation the SAPINST asks for a Administrator Password.. This password is very important.

We had kept same passwords for all userids to start with.

This helped reduce lot of confusion.

Warning: if you enter the wrong password 5 times, the userid 'Administrator' gets locked.

However there is an Emergency password recovery procedures.

Try this link

http://help.sap.com/saphelp_erp2004/helpdata/en/3a/4a0640d7b28f5ce10000000a155106/frameset.htm

Hope that helps

Regards,

Siddhesh

[Former Member · Accepted solution]

Siddhesh,

Thanks for your quick reply. That was exactly what I was looking for.

I think part of my confusion was that the "id" wasn't really an id on my machine but an id defined in Visual Administrator.

Thanks again for your help

[former_member185954 · Accepted solution]

You are welcome david.

Regards,

Siddhesh