How to configure RCA in Solution Manager 7.1 SP12

[Former Member]

Hi Friends,

I need to configure RCA in Solution Manager SP12.

Please help steps on RCA.

Regards,

Karthik

[ruth_reilly]

Hi Karthik,

This also might be of some help to you:

1483508 - Solution Manager 7.1: Root Cause Analysis pre-requisites

Regards,

Ruth

[Former Member]

Hi Ruth,

I have followed the pre-requisites and getting below error when I run the installer.

1. Software for the central monitoring system

WILYISEM06_0-70000297.ZIP

introscope9.5.6.0linuxAMD64SAP.bin

osgiPackages.v9.5.6.0.unix.tar

Step-1:  By default below are there.

a) chosenDatabaseIsPostgres=false

b) chosenDatabaseIsOracle=false

Step-2: ./introscope9.5.6.0linuxAMD64SAP.bin -Djava.awt.headless=true ---> Using this for installation

Step-3: Introscope 9.5 and 9 Agent files for managed systems

We have already below Agents in the system.

sap.com	ISAGENT	8 SP24 (8.2.4.0.20120127134749)
sap.com	ISAGENT_MIN_J5	9 SP15 (9.1.5.0.20130723110557)

But when I run the --> ./introscope9.5.6.0linuxAMD64SAP.bin -Djava.awt.headless=true   getting below error.

/tmp/CA-Solman71/eula.txt does not indicate acceptance of the End User License Agreement.

Edit the responsefile so that the eulaFile property refers to a valid End User License Agreement whose terms have been accepted, then rerun the silent installer.

Please advice.

Regards,

Karthik.

[matias55]

Download eula.txt from http://opensrcd.ca.com/ips/osgi/introscope_9.5.6.0/

change in file eula.txt LGPL=reject -> LGPL=accept 

rerun installer.

[rishav54]

Hi Karthik

Had you gone through below links.

RCA_Home - Technical Operations - SCN Wiki

Thanks

Rishav