COPA Credit memo/ Debit memo Reset value fields in Make to order scenario
in KE4W reset is done for billing types debit memo and credit memo . it is working for Make to order scenario.
However , copa reset for debit and credit memo is not working at Sale order settlement in Make to order scenario( MTO) even though KE4W reset settings are there for sale quantity and COGS value fields for the billing type
please refer the below steps we are performing
1. creation of debit and credit memo with reference to billing document ( MTO sales order document with sale order as cost object)
2. credit memo billing doc ( no Copa document is generated due to make to order scenario). credit memo details are updated to sale order line item
3. Sale order settlement ( Copa document is generated based on PA transfer structure. it Is not resetting the sales quantity , COGS value fields ). System is not checking the billing documents at the time of settlement
Please help me , how to reset the flow of value fields to COPA in Make to order scenario.