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Need best practice recommendation for PI SFDC integration

Experts,

Need feedback on the following. Using PI version 7.1 (no custom adapters or middleware involved)

1) Sending sales order information from SAP to SFDC real time. Is it recommended to use synchronous or asynchronous call? What is recommended best practice? What API to use and why(SOAP, REST , BULK etc). Currently using asynchronous call. All orders not reaching SFDC and some are being lost due to networking issues how to track them.  If using synchronous worried about time out and queuing issues. So what is the approach most people have used and has it worked for them? Please share your ideas and details

2) Error handling and alert monitoring in PI. How difficult or complicated is it to configure email alerts to outlook inbox if certain messages fail or are successful or stuck in queue? Can this be done in PI

3) Is it possible to get response back from SFDC whether certain record was successfully updated in SFDC or not when sent from SAP

Thank you

Tony

Former Member
replied

Hi Toni,

You can find some documents about PI ans Salesforce integration: http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/50a76cfa-4966-2d10-aba7-da496d9b5bcf?overridelayout=t…

2) Error handling and alert monitoring in PI. How difficult or complicated is it to configure email alerts to outlook inbox if certain messages fail or are successful or stuck in queue? Can this be done in PI

There is not so difficult to set alert configuration Alert Configuration – Step by Step Guide

However if you want to send the payload or any particularity, those alerts can be more difficult.

Regards.

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