Not able to view the models in VC

[Former Member]

Hi Expert,

We are in the installation/configuration phase of SAP NW PORTAL 7.3.

I am not able to view the models in VC, but we can see the Software components and tracks are visible.

Below is the error message captured in the trace.

500 Internal Server Error is returned for HTTP request [http://*********************/VC/servlet/Fetcher]:

  component [Fetcher],

  web module [VC],

  application [sap.com/VisualComposerServerEar05],

  DC name [sap.com/VisualComposerServerEar05],

  CSN component[EP-VC-INF],

  problem categorization [com.sap.ASJ.web.000137],

  internal categorization [-608622364].

[EXCEPTION]

1. java.lang.RuntimeException: java.io.IOException: Could not get the Resource for the given kit name core.lib and resource path /res/skins/gm/images/WelcomePage//VC5IMAGE.gifcore.lib~res:skins.gm.images.WelcomePage.VC5IMAGE.gif/res/skins/gm/images/WelcomePage//VC5IMAGE.gif

at com.sap.visualcomposer.servlet.Fetcher.sendBinaryData(Fetcher.java:389)

at com.sap.visualcomposer.servlet.Fetcher.fetchPage(Fetcher.java:333)

at com.sap.visualcomposer.servlet.Fetcher.doIt(Fetcher.java:123)

at com.sap.visualcomposer.servlet.FrontServlet.doAction(FrontServlet.java:46)

at com.sap.visualcomposer.servlet.FrontServlet.doGet(FrontServlet.java:22)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:734)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)

at com.sap.engine.services.servlets_jsp.server.Invokable.invoke(Invokable.java:152)

at com.sap.engine.services.servlets_jsp.server.Invokable.invoke(Invokable.java:38)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:466)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:210)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:441)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:430)

at com.sap.engine.services.servlets_jsp.filters.DSRWebContainerFilter.process(DSRWebContainerFilter.java:38)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.servlets_jsp.filters.ServletSelector.process(ServletSelector.java:81)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.servlets_jsp.filters.ApplicationSelector.process(ApplicationSelector.java:278)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.httpserver.filters.WebContainerInvoker.process(WebContainerInvoker.java:81)

at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.httpserver.filters.DefineHostFilter.process(DefineHostFilter.java:27)

at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.httpserver.filters.MonitoringFilter.process(MonitoringFilter.java:29)

at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.httpserver.filters.SessionSizeFilter.process(SessionSizeFilter.java:26)

at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.httpserver.filters.MemoryStatisticFilter.process(MemoryStatisticFilter.java:57)

at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.httpserver.filters.DSRHttpFilter.process(DSRHttpFilter.java:43)

at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.httpserver.server.Processor.chainedRequest(Processor.java:475)

at com.sap.engine.services.httpserver.server.Processor$FCAProcessorThread.process(Processor.java:269)

at com.sap.engine.services.httpserver.server.rcm.RequestProcessorThread.run(RequestProcessorThread.java:56)

at com.sap.engine.core.thread.execution.Executable.run(Executable.java:122)

at com.sap.engine.core.thread.execution.Executable.run(Executable.java:101)

at com.sap.engine.core.thread.execution.CentralExecutor$SingleThread.run(CentralExecutor.java:328)

Caused by: java.io.IOException: Could not get the Resource for the given kit name core.lib and resource path /res/skins/gm/images/WelcomePage//VC5IMAGE.gifcore.lib~res:skins.gm.images.WelcomePage.VC5IMAGE.gif/res/skins/gm/images/WelcomePage//VC5IMAGE.gif

at com.sap.visualcomposer.resource.PackageResourceReader.getAsStream(PackageResourceReader.java:139)

at com.sap.visualcomposer.servlet.Fetcher.sendBinaryData(Fetcher.java:381)

... 42 more

Someone can provide the detail solution for the above issue.

Thanks.

Kundan

[Former Member]

Hello,

Please open OSS message and provide  a HTTP connection to your system.

Also please attach screenshot.

Thanks

Ben Oron

Visual Composer Devlopment team.

[Former Member]

Hello,

Has this error been resolved ? We are facing the same error while deploying / checking in a component from VC.

Thanks and regards
Srikrishnan

[Former Member]

Hello Srikrishnan,

There were different issues with such behavior so in order to provide you with the correct solution for this issue please open an incident and I will
verify it quickly.

Thanks and Regards,
Ben