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Type not found error


We have an issue with ESS.

When we click on personal profile in is givving the error as 500 internal server error(ERROR: type not found).

We are getting the ST22 dump also but no use of this

Andin NWA log

Inline image 1

Could some one help me on this how to proceed ?



Former Member

Hi Rajesh

I hope you are keeping well. I was off for the weekend hence the short delay in response.

By "Service" I was referencing the Portal itself in other words "restarting the Portal". Reverting back to our discussions last weekend and the documentation we discussed you mentioned applying this documentation fix SAP Note: 2123361 Error getting document mode from iView and this resolved the issues for your partiuclar user is this correct?

Kind let me know how you get on.

Kind Regards

Troy Cronin - Enterprise Portal Support Engineer

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