Log in with same user account

[Former Member]

In v7, if I logged in with a user account and then logged in for a second time with the same account (either on a new laptop or separate session i.e. in private browsing), the first session would get logged out by the second session using same account.

After upgrading to v10, I can log in multiple times with the same user account and work on both at the same time.  This is buy side and sell side.  Is this by design or should it error?

Many thanks

Mike

[former_member89217]

This does not sound like expected behaviour. However, there have been cases in the past where a user login could exist on each application instance. Can you verify in fact these logins are not on the same physical instance? The user report should gve you an idea about that.

Once we understand this we should look into it further through a CSS message.

Regards,

Gary

[Former Member]

Hi Gary,

I opened 3 different browser sessions on the same laptop and was able to navigate around the system and access the same document with all of these accounts at the same time.

I have attached the user report...seems as though the server is different on each session.

[former_member89217]

Yes these logins are on seperate instances.

[Former Member]

Thanks Gary,

This behaviour was blocked on v7 though, is this intentional that this is now allowed or is this a bug?

[former_member89217]

You can contact us directly on this.  gary.boutin@sap.com

Regards,

Gary