ARM Request submission failure MSMP Method

[Former Member]

Hi All,

System Details - GRC10 SP18

Our Existing BRF+ initiator is based on request type.Recently we added a new request type and configured in MSMP.

Testing is successful in DEV system and transported BRF+/MSMP to production system.

It is giving following error in production system.We have done re transport of BRF+. but still same issue.

After analyzing BRF+, we found BRF+ code generation is not updated in production system.

Is there any program/transaction code to generate directly in PRD system?

Any reasons why it is not updating development version?

PRD function version.

DEV Code version

Thanks

Mohan

[former_member385949]

Hi Mohana,

Please try generating a version of the MSMP workflow in Prod. I think it will run into error and check the error log. I would verify the BRF rule results in the MSMP and check the route mapping.

-Sajib.

[Former Member]

Hi,

version is already generated without errors.

BRF+ simulation is giving correct results.

Thanks

Mohan

[former_member193066]

Download BRF+ function created by you and Upload in Production.

On top of it, your decision table will be more helpful , since error is due to path resolution.

it not able to find the path it should go.

BRF+ decision table screenshot and Path mapping screenshot will be useful

REgards,

Prasant

[former_member197694]

Hello Mohana,

Did you get the chance to check below link for BRF+

Regards

Baithi

[Former Member]

Hi ,

We are planning to import and export BRF+ to PRD system.Eventhough we activated initiator in PRD, it is not working.Check attached BRF+ ,MSMP 2 and 6 screenshots.

6.Maintain route mapping.

2.Rules

3.BRF+ Descision table

[former_member385949]

Was your MSMP activation successful? I would hold off doing the XML upload until small issues around MSMP have been ruled out.

[former_member193066]

Hello,

you decision is based on request type?

could you please check your route mapping?

\and on top of it.

did you maintain this initiator in step 2 process initiator.

Regards

[Former Member]

HI,

you decision is based on request type?YES

MSMP versions are generated without error.

could you please check your route mapping? verified, it looks fine.

\and on top of it.

did you maintain this initiator in step 2 process initiator.-- Yes,

Remember this is just a new request type,not new BRF+. we have built this system one and half year ago.All earlier request types are working fine.Recently we added a new request type.New request Admin change is causing issues.

We have done stack upgrade in may from 13 to 18.

Thanks

Mohan

[former_member193066]

would appreciate screenshot of .. global initiator  maintained in step 2 of MSMP.

Path ID in Maintain PATH and  Route Mapping.

Regards,

Prasant

[Former Member]

Hi,

Initiator in step2.

Path id

Route mapping

Thanks

Mohan

[former_member193066]

what is the initiator used?

can u  paste screenshot of initiator in step 2 maintained at bottom it should be the one you have created using BRF+.

Regards,

Prasant

[Former Member]

Prasant,

As I said earlier , this is not NEW BRF+ and NOT New MSMP.we have created NEW Request type within BRF+.The New request type is not working.We have created 10000 GRC requests using same initiator.

All existing requests types within BRF+ is working fine except new one.

Thanks

Mohan

[former_member193066]

Hello,

Can u paste screenshot of the request which failed.

dont paste audit log.

paste the screen which includes request type selected and roles or system selected.

Regards,

Prasant