Confirming a POR in SRM

[caroline_ball]

We are using SRM 7.0 and when we try and confirm a POR that has a status of " In process we receive a pop that states " Object or set with GUID does not exist "  This then causes a dump in ST22 which I have attached that shows a " Check Deadlock error".

Thanks

st22_POR.TXT.zip

[caroline_ball]

Thanks for this. I have verified all settings

[vinita_kasliwal]

Hi Caroline

Can you confirm all the below settings are in place?

1. Check all these attributes in the system

Movement Type  'BWA'

Storage location  'LAG'

Company Code  'BUK'

Currency  'CUR'

Document type in R/3 system  'BSA'

Plant  'WRK'

product category  'WGR'

Accounting system for Vendor  'VENDOR_ACS'

Company  'COMPANY'

and System Alias for Accounting Systems 'ACS'

2. Check config under SPRO : Define Backend System for Product Category.

3. check User_ID with UserS_gen and HRALXSYNC

4. Check number ranges

In SRM : Document type  with internal number range=

in ECC : Document Type with external number range.

Regards

Vinita

[caroline_ball]

Raghu,

I create a new PO and POR and on confirming from the POWL this created a new POR and set the status to Copied to Purchase Order. So for one PO I have two POR's one with a status of " In Process" and a 2nd with a status of Copied to Purchase Order. is this a correct process ?

Caroline

[Former Member]

Hi Caroline,

Sorry for the delay in my response.

Could you please do the following checks:

1. See if the PORs are created for the same materials -> as I would expect the POR to have the status obsolete if another POR is created for the same material.

2. Also kindly check what is the "Acceptance status" in the line item data of the POR.

If possible, please post a screen shot of the POR and PO history data.

Br,

Raghu    

[caroline_ball]

Raghu,

This also does not work . Any other suggestions. ?

[caroline_ball]

Yes it does all purchase orders have multiple POR's, the others are set with a status of out of date. As we create them manually then we have not limited how many POR's a user can enter.

[Former Member]

Hi again,

Okay - can you try from the POWL screen, select the query related to POR and confirm it from the menu rather than opening it.

Br,

Raghu

[Former Member]

Hi,

Could you check the PO History and see if multiple PORs' exist for the PO which has the problem.

Br,

Raghu

[caroline_ball]

Alan, this is a purchase order response on the SRM system not an approval. We are trying to confirm a manually created POR in the SRM client and get the POP up error and ST22 dump.

Caroline

[Former Member]

Hi,

In the background of your screenshot there appears to be an Outlook client, are you opening this purchase order from the logon link of the offline approval email? If you are then the following KBA should be the resolution to your issue:

1762735 - Login link is not working for offline emails

If that doesn't help let us know so we can continue trying to help you.

Regards,

Alan