Dear Experts,
We have recently upgraded the Physical RAM from 18GB to 26GB on Windows server 2008, this box contains our ECC Quality server and SOLMAN server.
After upgradation of Physical RAM via 8GB, Quality server is started normally, but when we are trying to start the SOLMAN server disp+work will not start, dev_disp log as follows..
Paging size is 36 GB.
---------------------------------------------------
trc file: "dev_disp", trc level: 1, release: "720"
---------------------------------------------------
sysno 12
sid SOL
systemid 562 (PC with Windows NT)
relno 7200
patchlevel 0
patchno 59
intno 20020600
make multithreaded, Unicode, 64 bit, optimized
profile \\LLFSOL\sapmnt\SOL\SYS\profile\SOL_DVEBMGS12_LLFSOL
pid 8256
Wed Aug 26 11:51:27 2015
kernel runs with dp version 126000(ext=118000) (@(#) DPLIB-INT-VERSION-126000-UC)
length of sys_adm_ext is 588 bytes
*** SWITCH TRC-HIDE on ***
***LOG Q00=> DpSapEnvInit, DPStart (12 8256) [dpxxdisp.c 1267]
shared lib "dw_xml.dll" version 59 successfully loaded
shared lib "dw_xtc.dll" version 59 successfully loaded
shared lib "dw_stl.dll" version 59 successfully loaded
shared lib "dw_gui.dll" version 59 successfully loaded
shared lib "dw_mdm.dll" version 59 successfully loaded
shared lib "dw_rndrt.dll" version 59 successfully loaded
shared lib "dw_abp.dll" version 59 successfully loaded
shared lib "dw_sym.dll" version 59 successfully loaded
shared lib "dw_aci.dll" version 59 successfully loaded
rdisp/softcancel_sequence : -> 0,5,-1
use internal message server connection to port 3912
rdisp/dynamic_wp_check : 1
rdisp/calculateLoadAverage : 1
Wed Aug 26 11:51:32 2015
*** WARNING => DpNetCheck: NiAddrToHost(1.0.0.0) took 5 seconds
***LOG GZZ=> 1 possible network problems detected - check tracefile and adjust the DNS settings [dpxxtool2.c 6393]
MtxInit: 30000 0 0
DpSysAdmExtInit: ABAP is active
DpSysAdmExtInit: VMC (JAVA VM in WP) is not active
DpIPCInit2: write dp-profile-values into sys_adm_ext
DpIPCInit2: start server >LLFSOL_SOL_12 <
DpShMCreate: sizeof(wp_adm) 43024 (2264)
DpShMCreate: sizeof(tm_adm) 5517056 (27448)
DpShMCreate: sizeof(wp_ca_adm) 64000 (64)
DpShMCreate: sizeof(appc_ca_adm) 64000 (64)
DpCommTableSize: max/headSize/ftSize/tableSize=500/16/584064/584080
DpShMCreate: sizeof(comm_adm) 584080 (1144)
DpSlockTableSize: max/headSize/ftSize/fiSize/tableSize=0/0/0/0/0
DpShMCreate: sizeof(slock_adm) 0 (104)
DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0
DpShMCreate: sizeof(file_adm) 0 (80)
DpShMCreate: sizeof(vmc_adm) 0 (2152)
DpShMCreate: sizeof(wall_adm) (41664/36752/64/192)
DpShMCreate: sizeof(gw_adm) 48
DpShMCreate: sizeof(j2ee_adm) 3936
DpShMCreate: SHM_DP_ADM_KEY (addr: 0000000008960050, size: 6368592)
DpShMCreate: allocated sys_adm at 0000000008960060
DpShMCreate: allocated wp_adm_list at 0000000008963030
DpShMCreate: allocated wp_adm at 0000000008963220
DpShMCreate: allocated tm_adm_list at 000000000896DA40
DpShMCreate: allocated tm_adm at 000000000896DA90
DpShMCreate: allocated wp_ca_adm at 0000000008EB09A0
DpShMCreate: allocated appc_ca_adm at 0000000008EC03B0
DpShMCreate: allocated comm_adm at 0000000008ECFDC0
DpShMCreate: system runs without slock table
DpShMCreate: system runs without file table
DpShMCreate: allocated vmc_adm_list at 0000000008F5E760
DpShMCreate: system runs without vmc_adm
DpShMCreate: allocated gw_adm at 0000000008F5E810
DpShMCreate: allocated j2ee_adm at 0000000008F5E850
DpShMCreate: allocated ca_info at 0000000008F5F7C0
DpShMCreate: allocated wall_adm at 0000000008F5F7E0
DpCommAttachTable: attached comm table (header=0000000008ECFDC0/ft=0000000008ECFDD0)
DpSysAdmIntInit: initialize sys_adm
rdisp/test_roll : roll strategy is DP_NORMAL_ROLL
dia token check not active (10 token)
MBUF state OFF
DpCommInitTable: init table for 500 entries
DpRqQInit: keep protect_queue / slots_per_queue 0 / 5001 in sys_adm
rdisp/queue_size_check_value : -> on,50,30,40,500,50,500,80
EmInit: MmSetImplementation( 2 ).
MM global diagnostic options set: 0
<ES> client 0 initializing ....
<ES> InitFreeList
<ES> block size is 4096 kByte.
<ES> Info: em/initial_size_MB( 26613MB) not multiple of em/blocksize_KB( 4096KB)
<ES> Info: em/initial_size_MB rounded up to 26616MB
Using implementation view
<EsNT> Using memory model view.
<EsNT> Memory Reset disabled as NT default
*** ERROR => <EsNT> CreateFileMapping name=Global\ES_SEG_12_011 ,size=2044 MB, error=1455 [esnti.c 1276]
*****************************************************
* Memory diagnostic *
*****************************************************
Systeminformation
------------------------------------------------
Processor-Typ : Processor-Count : 24
Operating System : NT 6.1, Build 7601
Service Pack : Service Pack 1
------------------------------------------------
NT Pagefile Informations
------------------------------------------------
Config. minimum size : 37376000 K
Config. maximum size : 39424000 K
Avail. maximum size : 39424000 K
| Num|Pagefile | Min.Size| Max.Size| Avail.Max| Curr.Size|
|----|------------------------------|----------|----------|----------|----------|
| 1|c:\pagefile.sys | 1536000 K| 3584000 K| 3584000 K| 2724888 K|
| 2|d:\pagefile.sys |35840000 K|35840000 K|35840000 K|35840000 K|
------------------------------------------------
NT Task Manager Informations
------------------------------------------------
Total Handles : 518121416
Total Threads : 0
Total Processes : 1965375337
Commit Charge Total : 57287 K
Commit Charge Limit : 40853728 K
Commit Charge Peak : 0 K
Phys.Memory Total : 1 K
Phys.Memory Available : 0 K
File Cache : 33746767 K
Kernel Memory Total : 0 K
Kernel Memory Paged : 4 K
Kernel Memory Nonpaged : 0 K
------------------------------------------------
Memory usage of current process
------------------------------------------------
Total virt.address space : 0000008589934464 K
Avail.virt.address space : 0000008588562256 K
Private Pages : 0 K
Total heap size : 53992 K
Virtual memory regions : 45 K
Uncommitted heap memory : 37740 K
Allocated heap memory : 14644 K
Moveable heap memory : 0 K
DDE shared heap memory : 3125 K
------------------------------------------------
Memory usage of all processes
-----------------------------
| PID|Image |Instance | Work.Set| WS Peak|Priv.Pages| PP Peak|Pg Fault|
|----|--------------------|-----------|----------|----------|----------|----------|--------|
|2848|sapstartsrv.exe | | 103432 K| 104792 K| 126624 K| 180004 K| 49|
|6416|conhost.exe | | 4984 K| 4984 K| 3120 K| 24388 K| 1|
|6024|conhost.exe | | 4972 K| 4972 K| 3124 K| 24388 K| 1|
| 840|msg_server.EXE |[MS] SOL_13| 15416 K| 15416 K| 16800 K| 16800 K| 3|
|6704|enserver.EXE |[**] SOL_13| 30356 K| 30356 K| 69644 K| 69644 K| 7|
|8444|conhost.exe | | 4984 K| 4984 K| 3124 K| 3124 K| 1|
|6744|conhost.exe | | 4956 K| 4956 K| 3124 K| 3124 K| 1|
|8244|msg_server.EXE |[MS] SOL_12| 15732 K| 15732 K| 17436 K| 17436 K| 3|
|8256|disp+work.EXE | | 63444 K| 63444 K| 89996 K| 97896 K| 15|
|8264|conhost.exe | | 4984 K| 4984 K| 3124 K| 3124 K| 1|
|6944|igswd.EXE |[**] SOL_12| 14320 K| 14320 K| 11496 K| 12388 K| 3|
|5628|conhost.exe | | 4988 K| 4988 K| 3124 K| 3124 K| 1|
|8312|conhost.exe | | 5012 K| 5012 K| 3124 K| 3124 K| 1|
|8664|igsmux.exe | | 32480 K| 32480 K| 33656 K| 33744 K| 7|
|8672|igspw.exe | | 11248 K| 11248 K| 9608 K| 9608 K| 2|
|8648|igspw.exe | | 11224 K| 11224 K| 9608 K| 9608 K| 2|
|----|--------------------|-----------|----------|----------|----------|----------|--------|
| |Sum | | 332532 K|**********| 406732 K|**********|********|
*** Error 11 while initializing OS dependent part.
*** ERROR => DpEmInit: EmInit (1) [dpxxdisp.c 10353]
*** ERROR => DpMemInit: DpEmInit (-1) [dpxxdisp.c 10267]
*** DP_FATAL_ERROR => DpSapEnvInit: DpMemInit
*** DISPATCHER EMERGENCY SHUTDOWN ***
increase tracelevel of WPs
NiWait: sleep (10000ms) ...
NiISelect: timeout 10000ms
NiISelect: maximum fd=1
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Wed Aug 26 11:51:42 2015
NiISelect: TIMEOUT occured (10000ms)
dump system status
Workprocess Table (long) Wed Aug 26 06:21:42 2015
========================
No Type Pid Status Cause Start Rstr Err Sem Time Program Cl User Action Table
-------------------------------------------------------------------------------------------------------------------------------
Dispatcher Queue Statistics Wed Aug 26 06:21:42 2015
===========================
+------+--------+--------+--------+------------+------------+
| Typ | now | high | max | writes | reads |
+------+--------+--------+--------+------------+------------+
| NOWP | 0 | 0 | 5000 | 0 | 0 |
+------+--------+--------+--------+------------+------------+
| DIA | 0 | 0 | 5000 | 0 | 0 |
+------+--------+--------+--------+------------+------------+
| UPD | 0 | 0 | 5000 | 0 | 0 |
+------+--------+--------+--------+------------+------------+
| ENQ | 0 | 0 | 5000 | 0 | 0 |
+------+--------+--------+--------+------------+------------+
| BTC | 0 | 0 | 5000 | 0 | 0 |
+------+--------+--------+--------+------------+------------+
| SPO | 0 | 0 | 5000 | 0 | 0 |
+------+--------+--------+--------+------------+------------+
| UP2 | 0 | 0 | 5000 | 0 | 0 |
+------+--------+--------+--------+------------+------------+
max_rq_id 0
wake_evt_udp_now 0
wake events total 0, udp 0 ( 0%), shm 0 ( 0%)
since last update total 0, udp 0 ( 0%), shm 0 ( 0%)
Dump of tm_adm structure: Wed Aug 26 06:21:42 2015
=========================
Term uid man user term lastop mod wp ta a/i (modes)
Workprocess Comm. Area Blocks Wed Aug 26 06:21:42 2015
=============================
Slots: 1000, Used: 0, Max: 0
+------+--------------+----------+-------------+
| id | owner | pid | eyecatcher |
+------+--------------+----------+-------------+
NiWait: sleep (5000ms) ...
NiISelect: timeout 5000ms
NiISelect: maximum fd=1
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Wed Aug 26 11:51:47 2015
NiISelect: TIMEOUT occured (5000ms)
DpHalt: shutdown server >LLFSOL_SOL_12 < (normal)
DpJ2eeDisableRestart
DpHalt: switch off Shared memory profiling
ShmProtect( 57, 3 )
ShmProtect(SHM_PROFILE, SHM_PROT_RW
ShmProtect( 57, 1 )
ShmProtect(SHM_PROFILE, SHM_PROT_RD
DpWakeUpWps: wake up all wp's
DpHalt: stop work processes
DpHalt: terminate gui connections
DpHalt: wait for end of work processes
DpHalt: not attached to the message server
DpHalt: cleanup EM
EsCleanup( )
EsCleanup ....
EmCleanup() -> 0
Es2Cleanup: Cleanup ES2
***LOG Q05=> DpHalt, DPStop ( 8256) [dpxxdisp.c 11173]
DpHalt: Good Bye .....
I think issue is "CreateFileMapping name error" which is marked in orange colour.
Awaiting for your valuable response.
Regards,
Amit,
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