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SUM Failing on OS User credential step SAPCONTROL issue

Hi i'm simply trying to add the latest support packs to our PI double stack 711 SP07 to SP14.


Using SUM 1.0 SP 13 PL06

3 screens in I cannot get pass the User Authentication for SIDADM. In fact it is not a user/password issue because I can put anything in those fields.

The issue is SUM cannot connect to SAPCONTROL to execute it's commands.

The error is the following:

C:\Windows>sapcontrol -nr 0 -host OT9DV094 -prot NI_HTTPS -function AccessCheck


sapparam: sapargv(argc, argv) has not been called!

sapparam(1c): No Profile used.

sapparam: SAPSYSTEMNAME neither in Profile nor in Commandline

SapSSLInit failed

I've looked at every note, I updated the kernel.

One concern I have, note 1401712 says the following:

Additionally, the new instance detection mechanism is not supported by all

kernel versions. If you have an old kernel which does not support the new

functionality, the old detection mechanism will be used.


release 7.10: supported by all PATCH levels

- SAP KERNEL release 7.20:

supported by all PATCH levels

- SAP KERNEL release 7.30: supported by all

PATCH levels

- SAP KERNEL release 7.00: supported by PATCH 96 and higher


SAP KERNEL release 6.40: supported by PATCH 169 and higher

I'm using Kernel 711 PL 169.

System works fine, no issues. I've rebooted many times, reset SUM,

I've had issues before and made the service\protectedwebmethods=NONE to all profiles. Didn't help.

My hostagent meets the criteria of sum version 190

I've looked at notes:

Upgrade issue - Get instance Properties | SCN

Error :sapstart.exe=>sapparam(1c): No Profil... | SCN

I'm stuck. Anyone have some ideas?

I'm really just think trying to jump kernel from 711 to 721

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