Solution Manager Upgrade Error

[Former Member]

Dear Experts,

Since 2 days, we're facing SolMan upgrade error in SUM "Execution (Deploy SDM)" Phase for Java Stack.

See the attached screenshot for more Information about the error.

Any ideas, please?

Thanks & best regards,

Sreenu

[former_member185239]

Deat Sreenivasa,

Goto the \usr\sap\<SID>\DVEBMGS<XX>\SDM\program\log directory and paste the sdmlog file.

With Regards

Ashutosh Chaturvedi

[Former Member]

Dear Ashutosh,

Please find the SDM log file in attachment.

Due to this issue, we're not able to logon to SQL Database. It says "Cannot connect to DEBZISAP100/D06. Additional Information: Cannot open user default database. Login failed. Login failed for user 'DEBZISAP100\sidadm'. (Microsoft SQL Server, Error: 4064)".

I assume that, due to authorization issue we're not able to login to the SQL server and also the main cause of this upgrade error.

Do you have any other ideas?

Thanks & best regards,

Sreenu

sdmlog20150826.txt.zip

[Former Member]

Hello Sreenivas,

Please check following SAP note:-

164752 - DEPLOY-SDM SUM phase fails with NullPointerException

and the wiki below

http://wiki.scn.sap.com/wiki/display/TechTSG/%28SUM%29+DEPLOY-SDM+-+wrong+SAPJVM+path

I hope this resolves your issue.

Regards

Anand

[Former Member]

Hi Anand,

Thank you for your quick Response.

Solution Note "2164752 - DEPLOY-SDM SUM Phase Fails with NullPointerException" says the following:

The Solution to this issue is to make sure that the following paramaters are correclty set in the instance Profile.

DIR_SAPJVM = $ (DIR_EXECUTABLE) $ (DIR_SEP)

sapjvm_<version>

jstartup/vm/home = $ (DIR_SAPJVM)

These steps has to be added in the shadow instance for e.g: DVEBMGS04 or for the Standard System Profile DVEBMGS00?

We tried to enter the above steps in shadow instance Profile (DVEBMGS04) but the same error is thrown by SUM for Java stack.

Any other ideas, please?

Thanks & best regards,

Sreenu

[manumohandas82]

Hi Sreenu ,

Please follow the Note carefully .

First of all check whether the Note is valid . Ie check READ-BASE-JVM-PROFILES_<NR>.LOG

If it is confirmed  the nOte is Valid

Set the parameters in the instance profile of the main instance  ,  restart the instance , Reset the upgrade and start once again  [ as Detailed in the Note ]

Thanks ,

Manu

[Former Member]

Hello Srinivas,

The error occurred in Execution Phase, which is actually working real system.

So please update profile of DVEBMGS00.

I hope you will resolve it now.

Regards

Anand

[Former Member]

Hi Manu,

No, I get still the same issue.

Any other ideas, please?

Thank you,

Sreenu

[Former Member]

Hi Anand,

No, not resolved after updating the Profile DVEBMGS00.

Any other ideas, please?

Best regards,

Sreenu

[Former Member]

Check the log which is showing in screen shot and paste the log here... not total log... last 500 lines paste it.

[Former Member]

Hi KK,

Please find the log in attachment.

For further Information, please let me know!

Thanks & best regards,

Sreenu

DEPLOY-SDM_12.txt.zip