on 08-26-2015 9:51 AM
Hi Experts
Here with one of my client have installed BPC 10.1 and EMP addin 4.0 but the issue is, whenever i try open the EPM-Addin through BPC it not opening, but when i opened Normal excel file its showing EMP And DM Tab.
When i click on this install EPM Add-IN then
Its redirecting to this link sap/bw/cs/webupdates/latest
any kind of help will be appreciated
thanks
Hi Toufiq,
Which Browser you are using?
Please try Internet explorer and check.
Best Regards,
Deepak
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Hi Mohammed,
Which Office version you are using?
I have faced same problem for office 2010 so installed office 2013.Try to reinstall it again but before start to install please confirm that other pre-requisites are installed like as given below.
Planning and Consolidation requires the following software for the Web client:
A supported operating system. A list of supported operating systems available in the Product Availability Matrix on SAP Service Marketplace at service.sap.com/pam. Search on Planning and Consolidation.
●Microsoft Internet Explorer 9.0 or higher
●Mozilla Firefox 17.0 or higher
To use the EPM Add-in in Mozilla Firefox, you must first install the EPM Plug-in for Firefox.
●Google Chrome 30.0 or higher
●For the EPM Add-in for Microsoft Office:
○Microsoft Office 2007 or 2010 32-bit
As of support package 07: Microsoft Office 2003
As of support package 09: Microsoft Office 2010 64–bit
As of support package 10: Microsoft Office 2013
○Microsoft .NET Framework 3.5 SP1
○Microsoft Web Services Enhancement 3.0 (WSE 3.0)
○Microsoft XML Parser 6.0 SP110
Fore more detail please refer installation guide section 2.4 Client Prerequisites.
Please use internet explorer only, still same problem is for chrome even I am using updated version of chrome.
hope this will solve your problem.
"and EMP addin 4.0" - what do you mean by 4.0? NET 4.0? And what is the EPM SP?
Vadim
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