EHP7 Upgrade - brconnect exited with 3

[former_member245319]

HI,

i am in the Process of performing an EHP7 upgrade.

Upgrade process Stopped on :

      

E:\EHP7\SUM\abap\log\SAPup_troubleticket.log:

SAPup broke during phase GEN_TABSIZEFILE_CP2SHD in module MAIN_SHDRUN / Shadow System Operations: SPDD and Activation

Error Message: brconnect exited with 3

Any assistance will be appreciated.

Regards,

Johann

[former_member189797 · Accepted solution]

Hi Johann,

Sorry, but provided details are not enough to help you at the moment.
When posting a thread, I would request to provide all the information collected so far which you have checked and relevant logs.

From the screenshot, brtools exited with error code 3 and there could be many reasons for this .
Please check the Phase log file from ../SUM/abap/log to determine the exact error message . Also
check the SAPup.ECO (last 30-40 lines will have details for latest phase) log to check what command was executed and why it failed.

Thank you.

BR,
Gaurav

[former_member245319 · Accepted solution]

Hi Gaurav,

Thanx for the reply. i did go thru the logs. But unfortunately there was no Errors in any of the logs you mentioned. Left me with very little to work with.

I eventually found the problem System User got locked.

Unlocked the user and continued the upgrade. I am glad to report that the upgrade has moved to next phase.

Thank you

Regards,

Johann

[former_member189797 · Accepted solution]

Hi Johann,

Good to know that issue is resolved. Most of the times some information would be avilable in
SUM logs. If no information in SUM logs then I move to check the database related logs.

Cheers,
Gaurav

[Former Member · Accepted solution]

Thanks ! I had the same problem - SYSTEM account was expired. I found it in /SUM/abap/log/ORA_COLLSPCSTAT.LOG

[matias55]

In /SUM/abap/log/ORA_COLLSPCSTAT.LOG

BR0280I BRCONNECT time stamp: 2016-03-11 10:04:27

BR0301E SQL error -28001 at location db_connect-3, SQL statement:

'CONNECT SYSTEM/********@ERP'

ORA-28001: the password has expired

BR0310E Connect to database instance ERP failed

1.  select a.name, a.password, b.account_status ,'alter user "' || a.name || '" identified by values ' || a.password ||';'

from sys.user$ a, dba_users b

where b.username = a.name AND a.name ='SYSTEM';

2. Run the query results, an example would be:

alter user "SYSTEM" identified by values 'D932A447954637C1';

3. ALTER PROFILE DEFAULT LIMIT PASSWORD_LIFE_TIME UNLIMITED;