Surveys@C4C: Is it possible to embed a Survey into an external Website
is it possible to embed a Survey from C4C into an external Website? (with a URL into an iFrame)
Thank you and best regards,
Rei Kasai replied
Currently the C4C Survey feature does not allow you to embed into other external web sites, nor can the survey data be programmatically or via workflow push into other C4C objects. It is mainly for data collection and the data collected to be analyzed in C4C analytics.
Given these constraints, if you need a way to capture data in external sites and push the data into C4C, then you can either do the following
1. Configure a simple oData REST API via KUT to capture the specific data for a C4C object. Then put a simple UI in front of the REST API. Since it is REST any modern web development/configuration environment can easily do this. You can even use SAP Hana Cloud Platform and Web IDE to point and click configure a simple external facing web page to do this.
2. Configure email to ticket process. Similar to above, create a simple external facing web page, but instead of consuming a REST API, it would create a server side email that is formatted in a specific way. Using C4C workflow you can then create the specific ticket and eventually flow that information to what ever other follow-up C4C object you need it in.