Problem with connecting SAP Host Agent

[Former Member]

Hi GURU,

I am trying to configure managed system configuration in Solaman 7.1 sp level 07. In the managed system configuration, Diagonistics Agent has been assigened. But while trying to check host agent then it is showing "Host agent access denied exception : com.sap.smdagent.plugins.connectors.webservice.SAP"

As well as i have checked Agent admin. While i seclet the managend system in Agent admin, the log file showing

Log reader for instance HOST_DAA_SMDA97 failed. Reason: [Cannot establish connection to SAP Host Agent webservice. (The diagnostics agent os user Domain\SAPServiceDAA is not authorized to access logon file C:\Program Files\SAP\hostctrl\work\sapcontrol_logon\logon92.)]

Please help me to sort out the issue.

Thanks,

Samrat Chakraborty

[Former Member]

Hello Samrat,

Please check following SAP link,

The mentioned error has been addressed in it.

Regards

Anand

[Former Member]

Hi Samrat,

Can you check and maintain below parameter with value as <DAA>ADM, SAPServiceDAA  in file host_profile at path C:\Program Files\SAP\hostctrl\exe\  (for windows) or \usr\sap\hostctrl\exe\ (for Unix)

service/admin_users

Also please refer 1839894 - Diagnostics Agent is not able to contact the SAP Host Agent Webservices: 'Invalid Response...

You need to take the restart of SAP Host agent to take activate parameter.

Regards,

Jaskirat Singh

[Former Member]

Hi Jaskirat,

I have already mentioned service/admin_users parameter in host_profile

This is in Managed System:

SAPSYSTEMNAME = SAP

SAPSYSTEM = 99

service/porttypes = SAPHostControl SAPOscol SAPCCMS

DIR_LIBRARY = C:\Program Files\SAP\hostctrl\exe

DIR_EXECUTABLE = C:\Program Files\SAP\hostctrl\exe

DIR_PROFILE = C:\Program Files\SAP\hostctrl\exe

DIR_GLOBAL = C:\Program Files\SAP\hostctrl\exe

DIR_INSTANCE = C:\Program Files\SAP\hostctrl\exe

DIR_HOME = C:\Program Files\SAP\hostctrl\work

service/admin_users= daaadm dabadm

This is in Solman:

SAPSYSTEMNAME = SAP

SAPSYSTEM = 99

service/porttypes = SAPHostControl SAPOscol SAPCCMS

DIR_LIBRARY = C:\Program Files\SAP\hostctrl\exe

DIR_EXECUTABLE = C:\Program Files\SAP\hostctrl\exe

DIR_PROFILE = C:\Program Files\SAP\hostctrl\exe

DIR_GLOBAL = C:\Program Files\SAP\hostctrl\exe

DIR_INSTANCE = C:\Program Files\SAP\hostctrl\exe

DIR_HOME = C:\Program Files\SAP\hostctrl\work

service/admin_users = domain\SAPServiceSMD domain\SAPServiceDAA

service/logfile_000 = D:\usr\sap\SMD\SMDA02\SMDAgent\log\smdagent_trace.*.trc

service/logfile_001 = D:\usr\sap\SMP\DVEBMGS00\j2ee\cluster\dispatcher\log\applications*.log

service/logfile_002 = D:\usr\sap\SMP\DVEBMGS00\j2ee\cluster\dispatcher\log\defaultTrace*.trc

service/logfile_003 = D:\usr\sap\SMP\DVEBMGS00\j2ee\cluster\server0\log\applications*.log

service/logfile_004 = D:\usr\sap\SMP\DVEBMGS00\j2ee\cluster\server0\log\applications\com.sap.xi\xi*.log

service/logfile_005 = D:\usr\sap\SMP\DVEBMGS00\j2ee\cluster\server0\log\defaultTrace*.trc

service/logfile_006 = D:\usr\sap\SMP\DVEBMGS00\j2ee\cluster\server0\log\defaultTrace.trc

service/logfile_007 = log\defaultTrace.trc

Please check and suggest.

Thanks,

samrat

[Former Member]

Hi Samrat,

Are daaadm and dabadm domain users?

Also Can you add SAPServiceDAA and SAPServiceDAB users too in parameter service/admin_users. (Also Restart the SAPHostcontrl and SAPHostexe  and then Followed by DAA agent)

Please find the below link: it may help you, SAP Host Agents not connecting. | SCN

Regards,

Jaskirat Singh