Invoice triggered mails are not reached to SOST

[Former Member]

Hi Experts,

in my environment SD guys sending the invoices to other user the mails not reached to sost.

no error message and mails are not showing here in sost with respective date .

yesterday some mails sent that it can populate in sost.

could you please advise on this issue.

Regards,

Kiran.

[Former Member]

Hi Experts,

could you please help on this issue how to change the recipient email id in sost.

Regards,

Kiran.

[former_member185239]

Hi Kiran,

Check the users address part in su01 for the corresponding users.

With Regards

Ashutosh Chaturvedi

[Former Member]

Hi Ashutosh,

in su01 the email adress is different than in receiving address. i need to resend to another recepient how to change in sost.

Regards,

Kiran.

[former_member185239]

Hi Kiran,

are you sending the mail to the external users.?

Are you getting any error mrssage such as mails are in waiting status/recipient is invalid in sost.

Also attach the screenshot.

With Regards

Ashutosh Chaturvedi

[Former Member]

Hi All,

This is my user requirement. please find this advise me.

the requirement is invoice should go as a mail attachment to user

this is achieved through output type

but when I triggered the output in SOST the item appears after few hours like 6 or 8 hrs

Regards,

Kiran.

[former_member182657]

Hi Kiran,

SD guys sending the invoices to other user the mails not reached to sost

Could you please confirm,are you able to send mails from SBWP to the external domains,you need to check this first at your end.If test mails are coming and you're able to view all into SOST than switch to ABAP team for further help in terms of any customized report for invoice mails.

Regards,

[Sriram2009]

Hi Kiran

You can enable the ST12 trance and check with help of ABAPer

Regards

SS

[Former Member]

Hi

Mails were send to same user as of yesterday or different users. In su01 check user profile to whom the mails are send and make sure email is configure for the profile.