on 08-21-2015 9:00 AM
Hi All
I Have a requirment to create urgent change automatically as soon as the CR is approved.
the current scenario is User creates a CR and it goes to change manager for approval. the change manager is approving the CR and defining the Scope as Urgent change which is the only change transaction customer is using.
now the customer wants that as in when the CR is approved, the urgent change should be automatically created associated with the same CR.
is it possible to achieve?
Hi Neha,
I had the same requirement and solved it as follows (works only for one step approval procedure!):
That's it. The Change Manager sets his approval via the new action which automatically creates the change document.
Regards
Christian
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