Serial Number Field Display Issue in WebUI at Item level for Complaints

Hi Experts,

I am working on Component/View BT120H_CPL/ItemList for Complaint creation process.We have the Serial no field for the Product at the Item level.I am able to view the Serial Number Input field in WebUI, but When I enter the value (serial Number) and Press Enter Key, it sets the value but the display of the entered value in WebUI is vanished.

When I view the created Complaint in CRMD_ORDER , I am able to view the entered Serial Number Value in the Objects tab.

So, My problem is how to get the serial number field value display in WebUI, after I press Enter Key/Save the Complaint.

I searched the forum and found a similar thread pasted below but with no resolution hence request your help.

https://scn.sap.com/thread/1025810

Many Thanks & Kind Regards,

Hitesh Khandelwal.