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How to set the Routing rule

Former Member
0 Kudos

Hi All,

is it possible to enable the routing at first stage it self???

I have define the stage 1 and then went to modify settings and enabled the Routing options.

After saving the changes, I could see that routing enabled option as NO .

Please find the below screens for your reference and let me know your inputs on the same .

regards,

Naresh.

Accepted Solutions (1)

Accepted Solutions (1)

alessandr0
Active Contributor
0 Kudos

Dear Naresh,

to change the flag click on "Modify" rather than on "Modify Stage Settings". Activate the routing and the flag will be changed to YES.

Regards,

Alessandro

alessandr0
Active Contributor
0 Kudos

Naresh,

just for your understanding: within a process ID (e.g. SAP_GRAC_ACCESS_REQUEST) you can configure stage details globally. That means that they are valid in all stages and paths within this process ID. For example, if you have a stage ZGRAC_ROLEOWNER and configure a escalation to the second role owner after two days globally,this becomes valid in all stages where ZGRAC_ROLEOWNER is used.

Alternatively you can overwrite these settings for a specific stage. Then you have to click on "Modify Tasks Settings".

Hope you get my point.

Regards,

Alessandro

Former Member
0 Kudos

Hi Alessandro,

Yes, I got your point.

Thanks a lot for sharing your valuable inputs on this .

Regards,

Naresh

Answers (0)