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Customer Return Process with Inspection in ByD

Hello Experts,

I'm looking for a step by step guide for a customer return process with inspection.  I'm having a hard time determining what I'm missing in my setup. What I do know is that my scoping questions are all answered correctly. Also, I've setup inspection plan for customer return as well.

What I'm missing is the process a returned item from the customer to inspection and back into stock.  Can anyone provide anything that they are willing to share?

Your help is greatly appreciated.


Former Member

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