on 08-19-2015 5:37 AM
Hi Experts,
There is one CC transaction which is missing from the expense report,
i found similar issue in the following thread:
and following is what PRTC shows : There are no documents in table CCBEL and Inbel : I can see the
missing credit card transction assigned to the trip number.
PRCCD also shows the missing transction assigned to trip.But when i checked the Trip from PR05 its not showing missing CC transction.
I am sure the end user does not have ability to delete the CC transction in Portal (which will sent back to buffer).
How should i get back the missing transaction in production? Or as suggested in the thread, how should i delete the record from cluster and reload the missing Transaction in Production?
Thanks!!
regards,
AB
Hi AB,
transaction from which credit card, corporate or company card?
Best regards, Sigi
P.S. I would not recommend to re-load a file only because of missing one transaction!
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Hi Siegfried,
After looking into issue i found that similar issue was encountered in 2012 for which an OSS was opned and after which a custom report was developed to restore the deleted CC transaction’s to buffer from Inbel to CCbel in production system.
Agree this is v.unsual issue which came back to system after 3 years.
Thanks for your inputs!!
regards,
AB
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