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How can we prevent Schedule Lines changing after they've been delivered?


There's a situation where Sales order LI's have multiple schedule lines.  Part of the Schedule lines have been delivered and have AGID's.  In some cases when checking ATP on the LI for the remaining "open" quantity, the delivered qtys change from their original Sched LI's and get merged into Sched LI 0001.  The dates on the order are then changed (Delivery Date, Mat Avail Date, Goods Issue) even though they have already shipped and should not change.

SO# 12345678, LI 10

RDD          8/3/15

Order Qty   100,000

Confirmed Schedule Lines with separate Delivery Notes

0001     11,600     Shipped 8/6/15

0002     30,000     Shipped 8/11/15

0003     15,000     Shipped 8/13/15

0004     37,500     No Delivery Note/Not Shipped

0005     5,900       No Delivery Note/Not Shipped

When check ATP for the remaining 43,400u, the Schedule Lines get changed

0001     56,600     Equals the qty previously shipped.  Dates are changed from the original settings

0002     43,400     No Delivery Note/Not Shipped

This impacts our metrics and trace-ability of support to our customers

Has anyone seen this happen?  If so, any recommendations.

Thank you!


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