Cloud for Service - service order integration

[Former Member]

Hi,

I have a requirement to implement account 360 for individual customer for service scenario.

Is there any standard integration with SAP ERP service order, at least to display the service order in C4C?

Thanks.

cheers,

-julius

[former_member3555 · Accepted solution]

There is an iflow for the account 360.  There is not standard integration with the ERP service order.  In C4Service the work order is in C4C and we integrate to the IO, billling, CATS, etc.    Check out the integration blog or service.sap.com/cloud4customer for more details.   

[Rihards]

In case you wonder how to find Work Order in Cloud for Customer - under the Service Work center, Work Tickets

Thanks,

Rihards.