Auto Closing change request after some days if there is no action taken

[Former Member]

Hello experts

I have a requirement to auto close change requests after some days which does not have Change Document associated and were never implemented.

the status of the CR is created.

can i use the report AI_SDK_SP_AUTO_CLOSE in Solman 7.1?

best regards

Neha

[rishav54]

Hi Neha

Check if you can utilize this report

CRM_SOCM_SERVICE_REPORT

Regards

Rishav

[rishav54]

Hi Neha

Please close this thread if it is resolved.

Thanks

Rishav

[Former Member]

Hi Rishav

Can i schedule back ground job for this report?

the requirment is if the CR is rejected, it should be closed automatically after few days.

[rishav54]

Hi,

Yes, you need to create the variant for that report.

Thanks

Rishav