"An error occured in PD Layer; transaction terminated " while displaying RFx Details

[Former Member]

Dear all,

We are using SRM 7.02.

Vendor login to SRM portal and display the RFx screen the below error displayed

"An error occurred in PD layer; Transaction Terminated".

Kindly provide your input.

[vinita_kasliwal · Accepted solution]

Hi Tamil

Could you mention exact steps what the user is doing is it happening for all or only particular RFx ?

This actually is a standard error ..

Refer these Notes and see if it helps you to fix it

2061880 - PDO Layer error when clicking on Related Links -> Display Purchase Order in Confirmation document

1749594 - "PDO Layer error" message

Regards

Vinita

[Former Member · Accepted solution]

Dear Vinita,

This occurs with the vendor User id in portal (Separate portal for Supplier connected to SRM system (RFx) and SUS system (SUS Screen) ).

Vendor Id has 'Bidder role' and 'C-folder role'.

This occurs for all document for the vendor.where i can able to do surrogate and create RFx response.

So kindly provide your input.

Regards,

Tamil.

[vinita_kasliwal · Accepted solution]

Hi Tamil

I assume you have checked the notes I mentioned before

Check the Vendor Number Range as well .

https://scn.sap.com/thread/1908625

Check if the BADI BBP_DOC_CHANGE was implemented for quote?

BAdi BBP_DOC_CHANGE_BADI

Try to deactivate the BADIs and then check .  Try with all BADis one by one

  1303125 - Deactivate the quot BAdi implementation BBP_DOC_CHANGE_BADI

If nothing works . Raise to SAP

Regards

Vinita

[Former Member · Accepted solution]

Dear Vinita,

Thanks for the information.

Still i have the issue. if anybody can more input on the above issue.

Regards,

Tamil.

[ivy_li · Accepted solution]

Hi,

this might be caused by one known bug in portal.

2021994 - Malfunctioning of Portal due to omission of post parameters

Please check if patch level for your current SP is the latest one.
If not, please upgrade it and retest the issue.
Usually it happened for NW7.31 or NW7.4

BR,
Ivy

[Former Member · Accepted solution]

Dear Ivy,

Thanks for the information.

The Portal version is 7.4008.

Kindly provide your input. what would be the reason ??

Regards,

Tamil.

[ivy_li · Accepted solution]

Hi,

As mentioned in the note I suggested, please upgrade to the latest patch for SP08 (NW7.4) to solve the issue.

BR,
Ivy

[Former Member · Accepted solution]

Dear Ivy,

Thanks for information. It solved my issue.

Appricated!!

Regards,

Tamil.

[ivy_li · Accepted solution]

Hi Tamil,

Good news

BR,
Ivy