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SAP Fiori Leave App configuration error


We've successfully configured Fiori My Leave app Sandbox ECC back-end and properly connected it with sap Gateway system. We're using custom leave workflow with multi-level approval, instead of standard (12300111) one and have defined it appropriately in PTARQ configuration. It went all good and working perfectly as we can create leaves and approve it at the same time with our custom workflow logic.

But ironically when we moved it onto Dev 300 with all relevant configurations / assignments in PTARQ and tested it on Dev 500 (copy of PRD), it is showing below error at the time of leave creation from My leave app :

     Unable to send the request (error).

Interestingly when we tested it within ECC, from PTARQ (without Fiori portal), we are getting below error :

   No document created: HRTIM_ABS_REQ 022 Unable to send the request

Kindly suggest as this is very urgent.     We've checked the config in both systems and they are same.

Please note that we've assigned initial tasks as general and this workflow template is assigned to leave types with rule groups as well in back-end ECC. 

Message was edited by: ismail Ullah

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