Managing SAP Password change functionality in Work Manager.

[sudhiranjan_lenka]

Dear Experts,

As a Work Manager consultant, It's very difficult for me to ask the end users to change their password in SAP and re-login to Agentry Client after resetting the client.

Currently SAP PERSONAS is in place for the field users to change their password in  SAP but still they have to reset their client after each password change, which is very difficult for field users and also some times they lose their changes(work) if password gets expired(as per security policy password get expired after 90 days) before Transmit.

I see, one password change button in the latest Agentry client(SMP-3.0 SP07/08/09) but It does not work for me.

Could anybody please help me, If already have explored or knows about the functionality?

We use SAP Work Manager-6.2 with SMP-3.0 SP05 server  and WPF Agentry client-70.9.0.0.

Help would be much appreciated!!

Thanks,

Sudhir.

[sudhiranjan_lenka · Accepted solution]

Dear All,

The Password change functionality on WPF client is now available.

We tested with Work Manager-62 and it's working fine for us. 

SAP KBA # 2160699 - SAP Work Mgr. - Change password not possible in Agentry.

Thanks,

Sudhir.

[Former Member · Accepted solution]

I did see some problem with this. Technically not closing the JCO sessions in SAP.  Might be only with version SP. But please check it its closing the connections in SAP

Regards

Vivek Nidhi

[sudhiranjan_lenka · Accepted solution]

Thank you so much Vivek for highlighting this!!

We will check this.

-Sudhir.

[prashanthi_vangala2]

Hi Sudhir,

The Password change feature on WPF should be available now.Try with the latest SDK.

-shanthi

[i834235]

Sudhir,

Please check the release restriction notes of Work Manager 6.2.

2084941 - Release Restrictions Note - SAP Work Manager 6.2

"The ability to change the user's password is not available on the WPF client".

Thanks

Manju

[sudhiranjan_lenka]

Thank you so much Manju

Do you have any idea, when password change functionality would be available for WPF client?

Thanks,

Sudhir.

[i834235]

Sudhir,

I have no idea when this feature will be supported.

Thanks

Manju

[prashanthi_vangala2]

Hi Sudhir,

can you describe the error (if any from the logs), while changing the password?

Do you see while changing the password does it hit the SAP module?

Can you check if you are able to change password successfully with the ios client connecting to the same server?

If the password change works with ios client, than there might be an issue with password change with SP09 WPF client, which you have to raise an OSS message for.

-Shanthi