presence of <unknown> delivery order in ATP Check
We are seeing the presence of an unknown order for one of our products in CO09 for #60
This is leading to wrong calculations of 'Confirmed Qty' of #120, when it should be 120=60 = just 60.
So with the current stock of 90 units, +30 should be shown as available ATP Qty.
However it's showing 90-120 = -30 as available ATP Qty.
Normally we used to resolve this by running /SAPAPO/AC06, which unfortunately is not working now (its not giving any error when we run it in production systems)
I also did CCR for Sales Orders, Stocks but no inconsistencies were found. There are no stuck queues either. Also ran OM17.
Pls advise how could we solve this & get rid of this order?
I think your problem is linked to TQA that wasn't deleted properly. Can you go to /SAPAPO/AC06 and delete the TQAs for the material - location combination and try again ?
You will see the unknown Guids only when you have an inconsistent TQA. In case if your program is unable to delete the TQA, please try running the report /SAPAPO/OM_CHK_REBUILD_TQA_ADM and run the TQA deletion program again.
In case if the above doesn't work, please raise a SAP Incident ticket and have them look at your problem.
Hope this helps.
Thanks & Best Regards,