on 08-14-2015 9:55 AM
Hello,
We are runnning SAP SLM 7.1 ,SPS10.
We are currently being flooded by thousands of alerts being generated by the same metrics.
We receive hundreds of similar alerts for the very same metric :
Here is an example of a a metric being trigerred hundreds of times , once the yellow threeshold is reached
I understand that I can adjust the threeshold but that is not the point here.
My point is that I was expecting to receive one single alert once the yello threshold is reached, and another alert once the red alert is reached.
.... not redundant emails every 5 minutes.
Any idea would be higly appreciated.
thanks
Hi Rahul
Please let me know if this is resolved.
Thanks
Rishav
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Hi,
Please select alert grouping while configuring the technical monitoring.
Thanks
Rishav
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Thanks Rishav,
I tried to look for that "alert grouping" feature, could not find much information
http://help.sap.com/saphelp_sm71_sp10/helpdata/en/34/68ec17302d4d94a3a6053ae690db1d/content.htm
Do you know where exactly it is configured in the Technical Monitoting ?
Thanks
Hi Rahul,
I am sorry got confused between alerts and notification.
Please can you check in the below areas.
1. Creat alert variants: Technical monitoring step 2.3-> Notification tab Maintain notification Variants.
There you can go to advance settings or implement your own BADI in alert consumer variant.
2. Extend the data collection in the metric if the alert is if of low priority.
3. Change the house keeping jobs or configure auto-alert confirmation.
4. We usually schedule the notifications from workcenter in the alert grouping manually.
Thanks
Rishav
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