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Multiple Work items for same workflow task in user's SAP inbox.

avinash_shukla
Explorer
0 Kudos

Hi All,

I have a PR workflow.

In some of the cases the user is having multiple work items for the same task sitting in his SAP INBOX (SBWP).

I tried to replicate by creating my own PR in the system but it's working fine in my case.

The workflow has a PARALLEL PROCESSING step. The first branch creates a task in SBWP and the other branch sends the mail to user with the PR link using FM "SWN_CREATE_SHORTCUT"  and " SO_DOCUMENT_SEND_API1".


Screen shots of the user's SAP Inbox are attached.

Thanks,

Avinash

Accepted Solutions (0)

Answers (1)

Answers (1)

laurent_burtaire
Active Contributor
0 Kudos

Hello,

did you have a look at the workflow log (SWIA transaction)?

I guess you have a custom workflow?

Regards.

Laurent.