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RD sync service on HCP

Hi All,


I am tyring to setup RD sync on my HCP account.


With reference to the information available at: https://help.hana.ondemand.com/help/frameset.htm?cdc9600ec42a47ea90f8997906e959a0.html      

seems like I need to get an IBC ticket created on component BC-NEO-CON, and I am not sure how to create such a ticket. Didnt get any help from asksaphana@sap.com, not sure what other information they are looking for.

How do i get the RD sync service on my HCP account? I am sure there must be many people who have tried this already and set up the RD sync. Pls suggest.


Thank you.


Lohith

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