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Merging of duplicate Business Partner instances?

Hi,

As my understanding goes, Business ByDesign is "pro-active" rather than "reactive" to duplicate instances of Business Partner instances like Accounts, Suppliers. What this means is that we can do a duplicate check when creating a new instance of lets say a Private/Corporate Account to avoid duplicating the data. This is good.

However, is there any solution to merge duplicate accounts/suppliers, once they have skipped the check at the time of creation?

If there are documents that have been posted against these business partners, I understand that it makes the story more complex and can perhaps be the reason why we don't allow merging after wards but, would like to hear some thoughts on this.

Thanks in advance.

Regards,

Harsh Vardhan Shrotriya

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Hi Harsh

the discussion of mergin duplicate business partners we hear from time to time. Due to the impact and follow up discussions e.g.

  • What happens with open invoices (Invoices cannot be reposted, they need to be reversed and recreated)
  • What happens with cleared items? Do you want to merge them as well? Otherwise you do not see them in the statistics?
  • Also the POs and SOs and the impact on payment behaviour, delivery etc.
  • ...

Do to this open questions and the fact that we do not have an "out of the box" answer, we usually suggest to the customers to change the name of the obsolete BP to "obsolete". Then ensure that the new transactions go to the correct Business Partner (e.g. remove bank data from the obsolete partner will avoid automatic processing).

Hope that clarifies your question.

Best regards and thanks

Marlene

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