on 08-10-2015 4:58 AM
Hi,
I would like to create a virtual returns process to do a return on physical and virtual products that would allow us to issue a credit, credit the stock to a virtual location (bypassing the need for a physical GR in the warehouse(all with reference to the sales document that started the chain) and do a debit either to the same sold to or a different sold to if required.
All of this needs to be without using the debit and credit memo (zdr , zcr) as these do not affect cost at all. Not affecting the cost has impact , especially in regards to sales rep reporting only showing the revenue and not the cost distorts the figures.
I believe that ZRD and ZRK would do most of this, but would like to get more information re these types before looking into it further. Any information / opinions you can give me would be appreciated.
regards
Ian
Hi,
Currently for the Virtual products ,how they are maintained in system? What material type is used?
Please do provide details.
SRK
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Hi,
Virtual materials use the following types: ZWAR, ZLCN, ZVSC. Physical products use ZTAN. To clarify, I would like the return process to work for all products. I have (perhaps in correctly) labelled it as a virtual returns process as for this option I don't want to have to do an actual goods receipt in the warehouse. The thought behind using a fixed warehouse location for this process is so we can show the cost of the product coming back into the business, and if a re- invoicing to the customer ( or a different customer) is required, both transactions will show the cost as standard credit & debit memos do not record / use the cost.
Ian
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