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Configure CA Wily Introscope Manager (EM is Offline)

Good Day folks,

I hope you could assist. Not sure what i am doing wrong or where i might have gone wrong.

Basic Configuration of SOLMAN_SETUP STEP3.1 : CA Wily Introscope

1. I am getting an error message EM is Offline (above image).

2. Also not sure if i need to Install Wily Introscope on my Satellite Systems (DEV, QAS and PROD) (Documentation was not very clear on this)

3. If i have to, Can i use the Remote Installation on the CA Wily Enterprise Managers Administration to deploy on remote systems. i believe i will need to install EM Stand-Alone.

4. Lastly and i believe the answer to this question will depend on the answer provided in question 3. just need to make sure i cross all my I's and dot all my T's. When adding the satellite system on EM where it asks for Installation path do i provide the local solman installation path or that of the satellite system?

on the Remote Administration Tab the Start button is grayed-out.

Any assistance you could provide will be very grateful.

Thank you in advance



Former Member
Former Member replied


Problem was Resolved:

CA Wily Introscope V.9.5.6 is only supported from LM-SERVICES SP12

For LM-SERVICE on SP04 i need to install CA Wily Introscope V.9.1.0 or Upgrade LM-SERVICES.

Also with this error. As Jaskirat mentioned insure users: <SID>ADM, SAPService<SID> for both Diagnostic Agent and Solman has read/write access to Wily Install folder.

Insure User passwords are maintained for Admin & Guest user.

Lastly the following notes are very useful for any related errors:










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