on 08-07-2015 7:28 AM
Dear Experts,
We are getting blank page while opening 'Reimbursement Module' in ESS. this is happening for only one employee.
User confirmed that it was working fine before and no roles are revoked/Removed.
Please help me to find out the problem.
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Dear Ashutosh ,
I do not have authorization to download new software in my workplace
Am new to EP so please let me know how to check whether that button is enable or not ...as i have already mentioned this problem is happening only for one particular employee.
Please help...
am getting below screen when i expand that button.
Regards
Sowmya
Hi Sowmya
As per your reply, I see that the issue is not happening with all user's and only one facing the issue. Are there any personalization done for that user ?
Cleaning up of personalization data may be necessary to solve problems that are related to specific users or specific objects in the portal.
Could you please refer to the below KBA and clear the personalization data of the users who are experiencing this issue.
2085459 - Problem opening iViews for some users in Portal
Please review the SAP Knowledge Base Article (KBA) provided in this incident. We would appreciate your feedback on the same.
You can provide this via the Overall Rating at the top right corner of the KBA. Click on the stars to provide your feedback.
Regards
Santarshi Samanta
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