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Date & Time format for initial load


I have some issue uploading Phone calls using the standard template. The suggested date&time formats are the following:

1) US format mm/dd/aaaa hh:mm:ss 

2) EU format dd/mm/aaaa hh:mm:ss

date and time separated by space

Anyway when I upload the file formatted as requested the system cannot convert the date field, then validation is ok but when I simulate the loading it issues an error: date time format not valid.

Any suggestion? where am I wrong?

Thank you


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