update status is showing "INITiAL" status for long time.

[Former Member]

Hi Experts,

The update process is showing "Initial" for long time.

Please advise how to resolve this.

regards,

Kiran.

[Former Member]

Hi Kiran,

Can you give some more information please:

1. What are you updating?

2. Which system?

3. Is this in SM50

3.1 if so, have you checked the status of the update SM13 > Administration

3.2 what does the system log say.

Thanks

Graham

[isaias_freitas]

Hello,

Try manually processing the updates from SM13 (select the update and click at "repeat").

About the root cause, verify the system log entries (transaction SM21) from around the time seen at the update requests (before you try to manually reprocess them ).

If you see something related to a "dispatcher queue overflow" or "cannot add request to the UPD queue", it would seem that too many update requests were created in a short period of time, or a performance related issue occurred making the updates become slow and pile up.

Regards,

Isaías

[Former Member]

Hi Isaias,

I have verified its Run time error Time Out occurred.

"SAPLM61U" LM61UF34

"READ PLAF FOR UPDATE"

and in SM13 "Not yet Updated" log data and there is no error message.

please advice this.

Regards,

Kiran

[Former Member]

and one more thing the user is System user.

how to resolve this issue.

[isaias_freitas]

Hello Kiran,

If the dump was related to the update requests, I would expect not to see them as "initial". They should have changed to "error" status.

How many update work processes do you have in each instance?

How many update requests are "initial" at SM13?

What is the time difference between the oldest and newest record of this group of pending/affected updates?

What do you see at the transaction SM21, around the time of the oldest record of this group of updates?

Regards,

Isaías

[isaias_freitas]

PS: notice this is only root cause analysis (RCA).

The only way to "fix" the issue, now, is to process the pending updates manually.

Of course we need information from the records first, so exporting the list of updates from SM13 before processing them is vital for the RCA.

[Former Member]

Hi Isaias,

It is the only one update request in initial state remaining all are OK (it struck from last 4 days)

any how i have deleted this manually.in SM13.

Thanks for your updates its very valuable.

Regards,

Kiran.