STMS - ERROR: could not read transport info for <TR>
We are getting "ERROR: could not read transport info for <TR> in SLOG while importing the transport request in the system.
1. RSTPTEST is working fine
2. All the permissions have been given on transport directory.
3. Tried renaming the buffer but still the same error.
4. Activated and redistributed the TMS configuration, but still issue occurrs.
5. All the Tests from STMS are working fine.
Kindly provide the suggestions.