on 08-06-2015 7:15 AM
Hello,
Good day.
We have solution manager system version 7.1 with SP12 and I need to perform the upgrade from SP12 to SP13 as per client requirement.
ITSM, ChaRM functionalities are already implemented in my system.
Could you please let me know the pre-requisites what we have to do before the upgrade especially for ChaRM (Maintenance cycle)
As I heard from my senior colleagues, we have to close the maintenance cycle before upgradation. Here my doubt is what about the existing TR`s which are in still "In Development" phase.
Whether its mandatory to close the maintenance cycle ? Please suggest the document provided by SAP for the same.
I am unable to find anywhere about this in the "Upgrade document for Solution Manager 7.1".
regards,
hemanth.
+91-8095998708
Hi Hemanth
What is it exactly you'll be doing, updating from 7.1 SP x to 7.1 SP y or upgrading from 7.0 to 7.1 because you might be mixing terms here.
I don't know of any such requirements if you update from 7.1 SP x to 7.1 SP y but a general rule applies here and that's test in development (I hope you do have a development SAP Solution Manager system) ~ so you'll automatically notice there if it's necessary or not.
Kind regards
Tom
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