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SMP 3.0 Installation Error

Hi All,

I had installed SAP SMP 3.0 Server and it was working for 6 months. later i uninstalled and trying to install again. I am getting the below error.

"Failed to create Windows service SAPSMPTestUserLogonService to try to set service LOGON permission for smpServiceUser user account.".

I referred to the threads with similar issue.  I tried several ways, but the same error.

Is this because of the antivirus running at the back end or the required port is used by other applications?

http://scn.sap.com/thread/3663911

Please help in this issue.

Thanks,

Divya

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