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SAP JAM admin id

We need to create another admin id for our JAM system according to the number of teams we have. We already have two admin ids i.e.

1.JAMADMIN

2. SFADMIN

We need to have one more admin id so that each team has one. How to create another id? Do we have to raise an incident in success factors or do we have to create it by ourselves? If yes, how do we go about it?? Like the permissions and other aspects?

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