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SuccessFactors - Abnormal Behavior - Action taken on PM Form before due date

Hi Folks,

We have encountered an abnormal behavior of SuccessFactors during Performance Management Cycle.

One of the users was able to approve (complete) a step well before due date (it begins from 15th Oct) but for rest of the users the step shows that they need to wait until due date (15th Oct) to take any action for the step (see the attachment/screenshot).

I checked Audit Trail and didn't find anything related to ROUTE FORM activity.

Let me know if any one of you guys have ever faced a case like this one. Also, if possible explain me the reason of such abnormality.

Thanks,

Sean

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