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CUAN_IC_MASTERDATA_EXTR_FULL execution creates records but with blank values in all fields

Former Member
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Hi all,

We have executed the CUAN_IC_MASTERDATA_EXTR_FULL  and also the delta report multiple times.Report initial execution resulted in generation of records for all customers in BUT000 table, however the records do not have any value in the core table CUAND_CE_IC_ROOT table.

This behavior seems strange and due to this we are not able to use All Contacts ( SCI ) segmentation profile ( B2C Contact Segmentation ).Has anybody seen this issue in their applications ?

Please advise

Regards,

Pratyasha Shishodia

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
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Dear Pratyasha,

Here is the explanation.

When you run the  (Transaction Se38) and run the program CUAN_IC_MASTERDATA_EXTR_FULL .

It shows three full extraction of Interaction contact data.

1).Interaction Contact Extraction from SAP CRM

2).Interaction COntact Extaction  from SAP ERP

3). Extraction from Social Intelligence

Next step application log, it helps to debug the program of table, it reads CUAND_CE_IC_ROOT table name.Try to debug on this program

1)Check any BAdI connection are configured. Normally, BAdI connection by default SAP standard program reads a BAdI connection CUAN_CE_IC_UPDATE or CUAN_CE_IC_UPDATE_SP7

2).Check any enhancement implementation are done on connections. Please delete it, Recreate  a new badi connections BAdI CUAN_CE_IC_UPDATE_SP7.

It will fix it.

Thanks & Regards,

GirishKumar Nellore

Former Member
0 Kudos

Hi Giri,

Thanks for the update.

Issue was that our badi implementation was blank and still active which resulted in overwriting of structures.

We have deleted the badi and it works.However , activation of any new badi is not needed as part of the solution.

Regards,

Pratyasha Shishodia

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Hi Pratyasha ,

Could you please share your scenario . I'm working on similar scenario.

In CRM we have custom attributes to contact . we are replicating contacts from CRM including custom attributes into HANA schema through SLT.

Could you please help me understanding how custom attributes are imported into yMKT ?

will Standard report program CUAN_IC_MASTERDATA_EXTR_FULL /DELTA will create contacts in yMKT with custom attributes ?

Thanks, Brijesh

Answers (2)

Answers (2)

0 Kudos

Hi Pratyasha ,

Could you please share your scenario . I'm working on similar scenario.

In CRM we have custom attributes to contact . we are replicating contacts from CRM including custom attributes into HANA schema through SLT.

Could you please help me understanding how custom attributes are imported into yMKT ?

will Standard report program CUAN_IC_MASTERDATA_EXTR_FULL /DELTA will create contacts in yMKT with custom attributes ?

Thanks, Brijesh

Former Member
0 Kudos

Hi Brijesh,

Ours is a co-deployment scenario with SAP CRM.Hence the data is readily available in Hybris Marketing.We are not using SLT for data import.

Regards,

Pratyasha Shishodia

former_member183196
Active Participant
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Pratyasha,

It is strange as it is creating DB_KEY records but nothing else.  You may have to debug the program to see why and/or open an OSS message. 

If you really want to compare with a system that this actually works, you can create your own instance of hybris Marketing with CRM/ERP 30 day free trial by following the blog here: 

Thanks

-Bharath

Former Member
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HI Bharath,

Thanks for the inputs.We will raise an OSS message for same.

Regards,

Pratyasha Shishodia