Control key SM01 configuration to send confirmations to update ECC service order
I have a question regarding configuration of control key SMO1- used for service order.
currently i am using service order for RMA process (now the service order is transfered from ECC --- to ME using IORDER01 - IDOC and all the confirmations are not beeing transfered to ECC.
I am trying to change the current process and use "yieldConfirmationRequest" document type for this purpose.
you can see the defenitions is same for both control key types:
but when i am processing RMA order in ME - system is not creating "yieldConfirmationRequest" doc types.
i watched the controll key configuration in ME "CONTROL KEY MAINT:
not too much options to define.
if anybody succesfully implimented this functionallity please advice.
Sergiy Katerinich replied
Just confirmed with MEINT experts:
- there is no yield confirmation for RMA orders by design, but only Shop Order Complete confirmation;
- thus you need a brand new implementation to make it work;
- if you go this way, you should utilize service extensions with respect to points where the confirmation-related data exist in SAP ME;
- in SAPMEINT, you will have to write a brand new part of project to communicate Service Order specific data to ERP.