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Control key SM01 configuration to send confirmations to update ECC service order

Hello colleagues,

I have a question regarding configuration of control key SMO1- used for service order.

currently i am using service order for RMA process (now the service order is transfered from ECC --- to ME using IORDER01 - IDOC and all the confirmations are not beeing transfered to ECC.

I am trying to change the current process and use "yieldConfirmationRequest" document type for this purpose.

you can see the defenitions is same for both control key types:

but when i am processing RMA order in ME - system is not creating  "yieldConfirmationRequest" doc types.

i watched the controll key configuration in ME  "CONTROL KEY MAINT:

not too much options to define.

if anybody succesfully implimented this functionallity  please advice.

Thank You,

Best Regards,

Dmitry Frenkel

Former Member

Just confirmed with MEINT experts:

- there is no yield confirmation for RMA orders by design, but only Shop Order Complete confirmation;

- thus you need a brand new implementation to make it work;

- if you go this way, you should utilize service extensions with respect to points where the confirmation-related data exist in SAP ME;

- in SAPMEINT, you will have to write a brand new part of project to communicate Service Order specific data to ERP.

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