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Exception:Transport exception :failed to connect to /public ip(port 81)after 30000ms


I tried to enroll my Android device to Afaria.It throws the error

Exception:Transport exception :failed to connect to /ip(port 81)after 30000ms

Port 80 and 81 opened in firewall and  device will  hit the afaria server directly.(no relay server)

Should any other ports be opened in  firewall



Former Member
Former Member replied

Hello Karthik,

From the error message it seems that somehow the firewall is closing the connection after a certain time?

Do you have maybe the local windows firewall on the Afaria server running?

Is this the only message that you see in the Afaria client?

What Android devices with what Android OS Version and what Afaria client version do you have?

Have you checked that all Afaria services are running?

Can you browse on the device with the web browser to the help website of the Afaria Enrollmentserver with the below address?




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