on 07-26-2015 11:04 AM
Hi Experts,
I have configured CHARM 7.1 for ZMCR request for change process. With the approval procedures it is perfectly working fine.
We have a client requirement were we don't want to use the approval process.
Once the requester creates a CR --> the status should change to "To be approved" status --> Manager will Approve/Reject the change --> if it is approved urgent change document should be generated.
I have removed the Approval Procedure from ZMCR Transaction Type, and created actions and conditions accordingly, the Change document is not getting generated.
We do not want to use approval determination procedure at all. Is there any way we can eliminate the Approval Procedure for the change requests(ZMCR)?
Please help me in implementing the above scenario.
I looked at the Note # 1608118 - Approval without CRM approval procedure. ( But Could not understood it Completely)
Please help.
Regards
Faraz
Hi, Faraz.
Tell us your user status flow from the very beginning until successful approval.
Is it "Created" -> "To be approved" -> "Aprroved"?
BR,
Artem
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Hello Faraz,
The note 1608118 describes the solution. We use also the ZMCR without the approval procedure. What part of the note do you not understand?
Best regards,
Richard Veldhuis
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